Stephen McAteer

Chief Operating Officer @Feedback Medical

London, GB

Led the successful deployment of a clinical communication device, securing the first commercial contract and expanding implementation across multiple clinical specialties and sites.• Coordinated the development of the UK\'s first symptom-based clinical pathway, enabling virtual multidisciplinary team collaboration at a new Clinical Diagnostic Centre.• Introduced a product supporting clinicians in medical photography outside regular hours, ensuring consent recording and secure storage within patient records.• Orchestrated the corporate response to public procurement opportunities, securing a £110k contract and inclusion on four national frameworks, including G-Cloud and NHSX.• Formulated the company\'s social value proposition, initiated a Carbon Neutral Plan, and ensured alignment with evolving UK public procurement requirements.• Directed internal process evolution, leading recruitment and onboarding for a team that grew from 9 employees to 27 FTEs, implementing a pay-for-performance bonus scheme.• Strategically managed customer relationships, achieving a 100% contract renewal rate for existing NHS contracts through effective relationship management and service delivery.

University of Toronto

Master of Health Sciences, Speech-Language Pathology

Ryerson University

Master of Business Administration - MBA, Global Business

McGill University

Bachelor of Arts, Linguistics