Stephen Martwichuck
Business Operations Leader | Shared Service Management
- Role
- Senior Manager Ar Operations at UniFirst Corporation
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Stephen Martwichuck
As an experienced finance leader, I have a proven track record in managing large-scale…
Experience
Senior Manager Ar Operations
Nov 2021 — Present · Wilmington, MA, US
As a leader of a 70+ person team within Billing Operations, EDI, and Adjustments (Credit/Debit/Refunds), Credit and Collections, VCC and reporting I drive key financial processes while fostering a positive and productive work environment. My responsibilities include:Leading North American billing operations, ensuring timely and accurate invoicing (consolidated, emailed, portal uploads, and EDI).Developing strategies to optimize billing processes, improve efficiency, and maintain compliance with contracts and internal policies.Collaborating cross-functionally with Accounting, Sales Operations, Finance, IT, and other senior leaders to align business operations with organizational goals.Monitoring KPIs to assess team performance and drive continuous improvement.Supporting strategic initiatives related to Billing Operations, Collections, VCC, Adjustments, and EDI processes.Managing risk mitigation strategies and ensuring SOX compliance across accounting and reporting functions.Overseeing Accounts Receivable processes, including credit assessment, collections, cash application, and AR/DSO forecasting.Leading strategic projects that focus on automation, operational enhancements, and business scalability.Ensuring outstanding customer service while maintaining financial integrity, ethical standards, and internal controls.Acting as a global process owner to drive the transition to a centralized global function.
Education
University of Massachusetts Lowell
BS
Cambridge College
Masters
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