Stephen M. Williams

About Stephen M. Williams

Strategic Operations Leader with a proven track record of driving high-impact logistics, planning, and execution in fast-paced, client-facing environments. I bring a hands-on, solutions-oriented approach to operations, developed through years of experience leading teams, managing large-scale projects, and optimizing systems for growth and efficiency.I played a key role in helping a company earn recognition on the INC list of fastest-growing companies in America two years in a row (2023 & 2024), by aligning operational strategy with business goals and scaling processes to meet evolving demands.My strengths include- Strategic planning & problem-solving- Cross-functional team leadership- Process improvement & systems optimization- Vendor & partner relationship management- Logistics & 3PL warehouse operations- Budget oversight & executionI’m passionate about leading teams, building strong partnerships, and creating operational systems that deliver results at scale. Thrive in execution, driving growth, and help bring clarity to complex operations.

Experience

1. Director of Operations

   Anchor3PL

   Jun 2025 — Present · Salt Lake County, UT, US

   I own and scale the operating engine across warehousing, fulfillment, and logistics, with full accountability for execution, cost structure, systems, and service performance. My focus is building disciplined, data-driven operations that support growth, protect margins, and deliver a consistent customer experience at scale.Scope and leadership:• Own enterprise-wide operations across warehousing, fulfillment, transportation, and inventory control• Design and institutionalize SOPs, controls, and operating rhythms that create accountability and repeatable execution• Lead WMS strategy and architecture including optimization, data integrity, reporting, and system integrations• Drive labor strategy, capacity planning, and cost controls to improve productivity and reduce overtime and waste• Partner with executive leadership, Sales, and Finance to align operational capacity with revenue growth and profitability goals• Oversee client onboarding, service levels, and operational KPIs to ensure performance, retention, and scalability• Build and lead high-accountability teams through clear ownership, metrics, and decision rights• Identify and execute continuous improvement initiatives that strengthen the operating model and reduce operational risk

Education

• Salt Lake Community College

  Associate's degree, General Studies

• University of Utah

  Bachelor's degree, Parks, Recreation and Tourism / Business Minor

  2017