Stephen Lusardi
Training Store Manager @ Framebridge | Retail Management
- Role
- Training Store Manager at Framebridge
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Stephen Lusardi
Retail Management Professional with 15+ years experience in managing luxury, specialized…
Experience
Training Store Manager
Dec 2023 — Present · New York, NY, US
Managed retail store operations, including team building, recruiting, and visual merchandising to drive sales growth and enhance client retention.• Led team training sessions to ensure staff were equipped with necessary skills for success in the fast-paced retail environment.• Implemented inventory management strategies to optimize stock levels and minimize out-of-stock situations.• Achieved a 38% increase in customer satisfaction scores by implementing personalized service and resolving customer issues swiftly, contributing to higher repeat business.• Boosted annual sales by 21% through strategic merchandising, staff training, and effective promotional campaigns, surpassing company targets.• Managed the end-to-end setup of new stores, optimizing operational processes and ensuring stores were fully stocked and staff were trained ahead of opening day.• Spearheaded the opening of five new retail locations within one year, overseeing all aspects of the launch, including recruitment, training, inventory setup, and visual merchandising, resulting in a seamless opening and achievement of sales targets.
Education
Katharine Gibbs School
Associate's degree
2004 — 2006
Fordham University
Bachelor of Business Administration - BBA
2023 — 2027
Westchester Community College
Associate's degree
2006 — 2008
Skills
- Microsoft Office
- Sales
- Fashion
- Sales Operations
- Retail
- Social Media Marketing
- Coordinating Skills
- Communication
- Sales Management
- Marketing
- Social Media
- Creativity Skills
- Graphic Design
- Account Management
- Team Building
- Team Leadership
- Marketing Strategy
- Web Design
- Store Management
- Customer Satisfaction
- Training
- Computer Literacy
- People Management
- Critical Thinking
- Digital Media
- Project Management
- Retail Sales
- Complex Problem-Solving
- Advertising
- Customer Service
- Online Advertising
- Inventory Management
- Inventory Control
- Coaching
- Data Analysis
- Time Management
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