Stephen Lane
Senior Operational Architect @Computacenter
Northampton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
Aug 2020 — Present
Senior Operational Architect @Computacenter
View department →
SKILLS
LeadershipContact Centre TechnologyService-Level Agreements (Sla)Business TransformationHelp Desk SupportCustomer RetentionCustomer ServiceProject ManagementStakeholder ManagementTeam LeadershipMultiple SitesAccount ManagementChange ManagementComplaintsIvrContact Centre TransformationCustomer ExperienceSalesAvayaProcess ImprovementAnalyticsBusiness StrategyBusiness Process ImprovementService DeskConsultingBusiness Relationship ManagementContact CentersPerformance ManagementCrmNegotiationService DeliveryLogisticsCustomer SatisfactionCall CentersBusiness DevelopmentService Desk ManagementCustomer AcquisitionContact Center OperationsLeadership DevelopmentTeam Management
ABOUT STEPHEN LANE
Senior Operations Architect IT Service Desk. Accomplished Director level Senior…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.