Stephen L. Muskopf

About Stephen L. Muskopf

As a Director of Product at IGS Energy, I lead the strategic direction and execution of four key products: Web, Residential CRM, Commercial & Industrial CRM, and Data & Advanced Analytics. My role is centered on driving innovation and delivering impactful solutions that enhance customer engagement and streamline business processes. I am passionate about leveraging technology to solve complex business challenges and have a proven track record of integrating advanced analytics and business intelligence to set the roadmap and vision for data-driven decision-making.Throughout my career, I have been a key player in multiple acquisitions, successfully integrating new systems and processes into IGS Energy. My expertise includes strategic planning, team coordination, Agile methodologies, and stakeholder management. I excel in product discovery, ensuring a deep understanding of user/customer needs to identify worthwhile problems and ensure meaningful impact. I am also adept at creating and communicating product roadmaps, aligning efforts and expectations of stakeholders to sustain growth and increase the odds of product success.I am committed to fostering a culture of collaboration, continuous improvement, and innovation. My approach is rooted in being an expert on our products and customers, integrating closely with business partners, and making informed, strategic decisions. I believe in the power of teamwork and strive to elevate our product discipline by identifying best practices and ensuring consistency across the organization.

Experience

1. Director of Product

   IGS Energy

   Oct 2024 — Present

   Responsible for overseeing the strategic direction and execution of four key in-house custom products: Residential CRM, C&I CRM, Web, and Data & Advanced Analytics. My role involves setting and enacting a clear product vision, ensuring alignment with business goals, and maximizing value for both IGS and our customers.

Education

• Bowling Green State University

  BS, Computer Science

  1990 — 1993

• The Ohio State University

  Certification in Practice of Data Analytics, Engineering

• The Ohio State University Fisher College of Business

  MBA

  2004 — 2005

Skills

• Agile Methodologies
• Vb.net
• Lua
• Software Project Management
• Asp.net Mvc
• Infopath
• Html
• Bdc
• Software Design
• Scrum
• Cobol
• Xml
• Product Development
• Wcf
• Mvvm
• Oracle Sql
• Csla
• Iis
• Requirements Analysis
• Wpf
• .net Compact Framework
• Mvc
• Visual Studio
• C#
• .net
• Hl7
• Windows Services
• Powerbuilder
• Customer Satisfaction
• Sharepoint
• Soa
• Mvp
• Vbscript
• Enterprise Architecture
• C++
• Crystal Reports
• T-Sql
• Web Services
• Sdlc
• Xaml