Stephen Hrobak
Cleveland Clinic | Product Manager / Quality Operations Manager
- Role
- Marketing Manager Ii at Cleveland Clinic
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
Experience
Marketing Manager Ii
Sep 2007 — Present · Beachwood, OH, US
Quality Operations Manager (4/4/2023 to Present)• Management of Manual QA Testers/Testing• Management of Automated QA Tester/Testing• Management of DevOps Engineer and Services• Product Manager - Public Facing Cleveland Clinic Website Entities• Video Consultant to Cleveland Clinic Video Management Team• Responsible for Backlog Refinement and Sprint Planning meetings• Responsible for Azure DevOps PBI Management and AC WritingProject Management Manager (5/5/2020 - 4/3/2023)• Manage a team of highly talented and educated Project Management professionals.• Responsible for overseeing continuous work and process improvement of Access Transformation Health Content project.• Product management of Sitecore Care Page component build requirements between teams.• Help to Project Manage QA process of Sitecore Care Page component builds.• Weekly reporting of data concerning Access Transformation Health Content project among Project Management team.Previous Responsibilities• Responsible for Broadcasting and Managing Live Online Events through Physician Video Portal with Digestive Disease Physicians.• Proactively enhance interdepartmental relationships on a regular basis to support project success.• Successfully Project Managed, Built and Created ConsultQD Live Website. A Physician to Physician Video website.• Successfully Project Managed, Wireframed, Designed and implemented Cleveland Clinic Podcasts website.• Responsible for posting over 1400 Physician Bio Videos so that users can “get to know” a physician more personally.• Manage over videos through Kaltura CMS. Place majority of the videos on ClevelandClinic.org along with YouTube.• Marketo Lead Generation Software: Build landing pages and forms. Live event registrations have 20% increase month to month.
Education
Kent State University
Bachelor's degree, Visual Communication Design
1994 — 1999
Skills
- Mac Os
- Web Design
- Social Media Marketing
- Microsoft Excel
- Logo Design
- SEO
- Advertising
- Strategic Planning
- Social Media
- Marketing Strategy
- Cascading Style Sheets (Css)
- Healthcare
- User Experience Design
- Online Marketing
- Information Architecture
- Management
- Drupal
- Online Advertising
- Marketing Communications
- Email Marketing
- Graphics
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