Stephen Holley
Jack-of-all-trades at TELUS International. Training, Operations, and Quality Assurance professional.
- Role
- Operations Team Leader at TELUS Digital
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Stephen Holley
35+ years of strategic and individual contributor BPO experience: training, quality…
Experience
Operations Team Leader
Nov 2023 — Present · US
Education
Marshall University
MA, Communication
1984 — 1989
Skills
- Sourcing
- Vendor Management
- Recruiting
- Interviews
- Leadership Development
- Staff Development
- Instructor-Led Training
- Leadership
- Training
- Team Leadership
- Team Management
- Applicant Tracking Systems
- Change Management
- Project Management
- Management
- Team Building
- Human Resources
- Employee Engagement
- Performance Improvement
- Onboarding
- Performance Management
- Crm
- Employee Training
- Talent Acquisition
- Training Delivery
- Organizational Development
- Employee Relations
- Strategic Planning
- Talent Management
- Conflict Resolution
- Curriculum Design
- Process Improvement
- Analysis
- Needs Analysis
- Operations Management
- Customer Retention
- Customer Service
- Organizational Effectiveness
- Customer Experience
- Addie
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