Stephen Herald

Chief Operating Officer @Bridgeway Recovery Systems

Belleville, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2010 — Present

Chief Operating Officer @Bridgeway Recovery Systems

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Belleville, ON, CA

Bridgeway Recovery Systems is a fully licensed and bonded accounts receivable management company providing customized debt recovery and customer contact solutions for the commercial and consumer market place around the world. Bridgeway is a boutique style company with an emphasis on devloping fully integrated relationships with our clients and ensuring high quality service delivery and results. Bridgeway Recovery Systems is your Total Receivable Management Solution.

EDUCATION

1984 — 1986

Durham College

Human Resource Management

SKILLS

BankingCustomer ExperienceStart-UpsContact CentersProject PlanningLeadershipHuman Resource DevelopmentP&L ManagementCall CentersTeam BuildingManagementBusiness ProcessWorkforce PlanningPerformance ImprovementCall CenterCredit CardsAnalysisExecutive ManagementOperations ManagementOperating BudgetsOutsourcingKey Performance IndicatorsCoachingProcess ImprovementStrategic PlanningBpoFull P&L ResponsibilitySales ManagementAccounts ReceivableChange ManagementPerformance ManagementCrmEmployee TrainingStrategyCall Center DevelopmentTraining

ABOUT STEPHEN HERALD

Specialties: Developing and implementing strategic work standards and processes…

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Stephen Herald — Chief Operating Officer at Bridgeway Recovery Systems in Belleville, ON, CA | Unifers