Stephen Hennessy
Global IT Service Manager @Innospec Inc.
Liverpool, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2025 — Present
Global IT Service Manager @Innospec Inc.
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SKILLS
Itil (V2) Configuration Management PractitionerIncident ManagementStakeholder ManagementProject ManagementConfiguration ManagementProject DeliveryGovernanceService ManagementService DeskPrince2ItilIT Service ManagementChange ManagementItil (V2) Managers Certificate in IT Service Management (Distinction)Itil (V2) FoundationPrince2 FoundationCertificate in Software Asset Management EssentialsService ImprovementDisaster RecoveryOutsourcingItil (V2) Change Management PractitioneInformation TechnologyInfrastructureService DeliveryItil (V3) Expert CertificateItil (V3) Supplier Management Specialist
ABOUT STEPHEN HENNESSY
An accomplished IT Service Delivery Manager based in Merseyside specialising in IT Service Management and Delivery from both an in-house and outsourced service provision. Experienced in the commercial, financial and performance management of complex outsourced contracts across multiple global locations. Collaborative in approach and adept at motivating people in order to initiate and embed service and supplier management best practice, and in ensuring the highest quality of service is delivered to his customers.
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