Stephen Hadfield
Head of Central Operations @Paddy Power
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WORK HISTORY
Head of Central Operations @Paddy Power
London, GB
EDUCATION
Association of Project Managers
APM Project Fundamentals Qualification (PFQ), Project Management
Association of Project Managers
Project Management
Association of Project Managers
Project Management
ABOUT STEPHEN HADFIELD
20 years of Operational Management in delivering cultural changes and exceeding KPI\'s in multi site management in a demanding, fast paced retail environment.Have held roles that included leading large teams, across 350 locations (Head of Operations), led and delivered large scale transformational projects in a highly regulated market (Head of Retail Transformation) and am currently leading a team that is responsible for colleague safety, security, safer gambling, loss prevention and customer contacts (Head of Central Operations).Experienced in both programme and project management with one of the UK’s leading FTSE100 & NYSE companies, I have delivered enterprise-wide customer experience and operational effectiveness programmes that have transformed company performance operational effectiveness.
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