Stephen Gordon
Director of Multi Channel Logistics @Best Buy Canada
Signup · Get unlimited contacts
WORK HISTORY
Director of Multi Channel Logistics @Best Buy Canada
Burnaby, BC, CA
Responsible for delivering an effective supply chain for over 170 stores nationwide and for purchases via the company’s award-winning website. oversee a team of 600 people across six wholly-owned and third-party warehouses with more than two million square foot of storage capabilities and manages Best Buy’s distribution via ocean, rail, road and air freight.Major Accomplishments:• Implemented lean practices transforming Supply Chain to a continuous improvement culture.• Built and executed a strategic Supply Chain plan to support the Future Shop and Best Buy brand consolidation.• Overhauled the transportation network saving over 3M in annualized savings.• Built a 5-year logistics strategy that will deliver over 11M in annualized savings.• Made significant layout changes to improve efficiency and seasonal capacity within the distribution centers delivering over 2M in annualized savings.• Transformed the white glove home delivery network, resulting in a significant improvement in customer NPS from 55 to 75+ over 3 years.• led and implemented extraordinary change during the digital revolution of retail and fulfillment with programs such as: Same Day/Next Day Delivery, Ship from Store, Delivery Promise, Market Place and Vendor Direct Fulfillment.
EDUCATION
Okanagan University College
Business Administration
SKILLS
ABOUT STEPHEN GORDON
Over my career I have developed an in-depth knowledge of Supply Chain and Logistics and had the opportunity to design, lead and implement some significant programs to support New store openings, Seasonal volume planning, Black Friday/Boxing Day promotions and the launch of Global sourcing for our private label products, all of these programs required me to partner and gain an understanding of how each business unit of the company operates, including, Retail, Merchandizing, IT, Store design and Inventory management. The partnerships and knowledge gained allowed me to execute these programs and others like them consistently over many years.In addition I have also played a significant leadership role in many major organization initiatives such as the growth in ecommerce, lunching a multi- channel fulfillment strategy, launching the Best Buy brand in Canada, operating the two brand strategy and of course the consolidation of the two brands into Best Buy, these initiatives provided me with the opportunity to further my knowledge of the business but also allowed me to influence the outcome by developing and executing complex change management activities to support the strategic shifts of the company.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.