Stephen Fernald
Regional Training Manager, Domestic Heating & Hot Water at Grundfos
- Role
- Regional Training Manager, Domestic Heating & Hot Water at GRUNDFOS
- Location
- Bozeman, MT, US
- LinkedIn followers
- 500 followers
About Stephen Fernald
With over 30 years of experience in the HVACR field, I am a seasoned professional who can handle any challenge in troubleshooting, project planning, and customer service. I have worked as an HVAC installer and service technician for 20 years, and as a regional service manager for major manufacturers for the last 9 years. Currently, I am the NW Regional Service Manager at Beko Home Appliances USA, where I oversee the service operations and quality standards for the home appliance products in the Northwest region. I am passionate about training and developing my team, ensuring customer satisfaction, and improving the manufacturing process. I am always looking for new ways to optimize the performance and efficiency of the HVACR systems, and to deliver the best solutions for the residential market.
Experience
Regional Training Manager, Domestic Heating & Hot Water
Aug 2024 — Present · Lenexa, KS, US
Education
Manchester Community College
Associate's degree, HVACR
1991 — 1993
Skills
- Heat
- Oil/Gas
- Central Heating
- Piping
- Heat Exchangers
- Geothermal
- Business Process Improvement
- Cooling Water
- Operations Management
- Underfloor Heating
- Heat Pumps
- Training
- Refrigeration
- Troubleshooting
- Project Management
- Customer Service
- Team Building
- Boilers
- Wiring Diagrams
- Sales Management
- Air Conditioning
- Hot Water
- Teamwork
- Heating
- Contract Negotiation
- Analysis
- Hvac
- Energy Management
- Project Engineering
- Process Improvement
- Gas
- Hvac Controls
- Project Planning
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