Stephen Edmonds

WORK HISTORY

EDUCATION

ABOUT STEPHEN EDMONDS

I’m an honest, confident, flexible and hard-working person. I’m an insurance and management professional with proven skills in project and people management, as well as applying policy. I take pride in my work, paying attention to the fine detail in any task I undertake. I’m a proactive learner, showing desire and dedication to develop further skills at all times. I’m personable, and use my excellent communication skills to help motivate and develop those around me in pressure environments. I’m comfortable working both individually and within a team to achieve the very best results. I’m a self- starter, and like to immerse myself in the culture of the organisation I work for. Professional Qualifications: Cert CII - Chartered Institute of InsuranceInternational Compliance Association – Certificate in Compliance (Distinction)International Compliance Association - Specialist Certificate in Conduct RiskPersonal Achievements:I swam for both Kent & Great Britain.I received values awards in customer service at Tesco.I passed the operational matrix in record time for SAGA, earning three successive employee of the month awards. This earned a nomination for Claims Handler of the year at Saga’s Claims Awards 2012. I was Saga Insurance Claims Negotiator of the Year for 2014. I was also awarded Saga Insurance Claims Most Valuable Person for May, July, and September 2013.I was co-chairman of the Disability Committee for the Financial Ombudsman Service, shaping policy for accessibility and diversity.