Stephen Dunlap

Experience

1. Mate (Assistant Manager)

   Trader Joe's

   Feb 2001 — Present · Los Angeles, CA, US

   Highly skilled and detail oriented Manager with vast experience and a strong background in administration. Adept in cash handling, well respected leader and working in a fast-paced, demanding environment. Dedicated and focused; able to prioritize and complete tasks under strict guidelines with the ability to follow through to achieve excellence.Professional ExperienceTrader Joe’s (Mate) Los Angeles, CA 20••••15 • Over 9 years of management experience • Worked in highest volume stores in the chain: 1 million a week in business • Satisfied over Customers on a weekly basis • Top Manager Status at every store (by supervisor; annual review) • Highest scores in yearly Leadership reviews (by crew; available on request) • Skilled Hiring Manager (expert interviewing skills) • Customer service specialist • Expert in HR matters • Adept at scheduling for a crew of 140 employees with Tomax, Dayforce • Strategically placed at seven different stores in California • Managed many different/variety crews commendably • Great with multitasking • Worked alongside and managed multiple teams • Written hundreds of Crew Reviews and delivered in a professional manner • Strong public speaker at leading daily meetings • Solid bookkeeping skills • Exceeded fiscal goals (management development planning)Trader Joe’s (Crew Member) Los Angeles, CA 20••••06 • Ordered goods for all departments at Trader Joe’s (perishable/nonperishable) • Grew department sales through strategic placement and goal setting • Complex problem Special Skills/Talents • Strong computer/word processing skills (45 words per minute) • Excellent at Microsoft Outlook, Word and Excel • Fitness Enthusiast/Personal Training (avid gym rat, work out 5-6 days wk • Snowboarding/Mountain Biking • Photography/Acting Experience (competed in Los Angeles Film Races) • Well versed in a variety of Social Media

Education

• California State University-Northridge

  Bachelor of Arts (B.A.)

  2002 — 2005

Skills

• Goal Analysis
• Customer Service
• Leadership
• Public Speaking
• Social Media
• Strategic Leadership
• Quarterly Reporting
• Microsoft Office
• Sales
• Team Leadership
• Customer Engagement
• Hiring
• Daily Deposits
• HR Management
• Microsoft Excel
• Marketing Strategy
• Operational Efficiency
• Kronos Timekeeping
• Schedule Writing
• Cash Management
• Performance Reviews
• Team Building
• Management
• Inventory Management
• Social Networking