Stephen Doole
Operations Manager @Tsys
Luton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2019 — Present
Operations Manager @Tsys
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Managing the Customer Service offering for a major UK Building Society, delivering against multiple Service metrics and leading a team of 15 Team Managers and circa 180 Customer Service Agents.
SKILLS
SalesRoot Cause Problem SolvingB2bOutsourcingE-LearningPeople ManagementCustomer ServiceVendor ManagementSales ManagementMarketing StrategyTeam MotivationContact CentersPerformance ManagementStrategic PlanningManagementNew Business DevelopmentAccount ManagementNegotiationBusiness DevelopmentInstructional DesignBusiness Process Improvement
ABOUT STEPHEN DOOLE
Experienced Leader and dedicated Performance Coach with a very strong continuous…
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