Stephen do
Technical Marketing Engineer @ASUS
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WORK HISTORY
Technical Marketing Engineer @ASUS
Hillsboro, OR, US
2025 ASUS Global Role Models Nominee• Development of ASUS NUC Products• HW/SW Development• Branding new ASUS product lines• Account management• Document and collateral creation• Worldwide support including regulatory, translation, local• Customer Support Process model development and implementation• Warranty and return process• Debug SW and HW
EDUCATION
Portland Community College
Associate of General Studies
Walla Walla Community College
Information Technology
Pendleton High School
High School Diploma
SKILLS
ABOUT STEPHEN DO
Summary of Qualifications• 20+ Years of experience in the Information Technology Industry• Program Management• Employee & Contractor Management• Acting as a technical expert, developing, and executing solutions for customer issues• Creating competitive analysis from a technical perspective• Work with the sales team to help resolve customer technical questions• Certified Agile ScrumMaster• Practices and understands Agile and IDM Testing Methodology• Understand and analyze business needs, requirements, and software requirements• Follows Information Technology Infrastructure Library standards• Estimate needs and allocate hours for budgeting and planning• Test Planning and sign off documentation• Communication with other business lines and vendors• Create and generate status reports for internal and external customers• Builds strong relationships with development and business lines• Leads and participates in leadership, planning, and status meetings• Sales and marketing• Always adapting to change and open to learning new industry standards and tools• Enjoys learning and working with peersTechnical Skills:CRM Tools: Salesforce, Workday, IPS, HSD-ES, JIRA, JAMAOperating Systems: Microsoft, Apple, Linux, AndroidServer: Microsoft Windows, SharePoint, Active DirectorySoftware/Applications: Microsoft Office Suite, Microsoft Project/Visio/Access, VMware, Adobe, Java, Microsoft Dev CenterBrowsers: Chrome, Internet Explorer, Firefox, SafariTechnical: Networking, Computer Repair, Installation, Troubleshooting
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