Stephen do

About Stephen do

Summary of Qualifications• 20+ Years of experience in the Information Technology Industry• Program Management• Employee & Contractor Management• Acting as a technical expert, developing, and executing solutions for customer issues• Creating competitive analysis from a technical perspective• Work with the sales team to help resolve customer technical questions• Certified Agile ScrumMaster• Practices and understands Agile and IDM Testing Methodology• Understand and analyze business needs, requirements, and software requirements• Follows Information Technology Infrastructure Library standards• Estimate needs and allocate hours for budgeting and planning• Test Planning and sign off documentation• Communication with other business lines and vendors• Create and generate status reports for internal and external customers• Builds strong relationships with development and business lines• Leads and participates in leadership, planning, and status meetings• Sales and marketing• Always adapting to change and open to learning new industry standards and tools• Enjoys learning and working with peersTechnical Skills:CRM Tools: Salesforce, Workday, IPS, HSD-ES, JIRA, JAMAOperating Systems: Microsoft, Apple, Linux, AndroidServer: Microsoft Windows, SharePoint, Active DirectorySoftware/Applications: Microsoft Office Suite, Microsoft Project/Visio/Access, VMware, Adobe, Java, Microsoft Dev CenterBrowsers: Chrome, Internet Explorer, Firefox, SafariTechnical: Networking, Computer Repair, Installation, Troubleshooting

Experience

1. Technical Marketing Engineer

   ASUS

   Sep 2023 — Present · Hillsboro, OR, US

   2025 ASUS Global Role Models Nominee• Development of ASUS NUC Products• HW/SW Development• Branding new ASUS product lines• Account management• Document and collateral creation• Worldwide support including regulatory, translation, local• Customer Support Process model development and implementation• Warranty and return process• Debug SW and HW

Education

• Portland Community College

  Associate of General Studies

• Walla Walla Community College

  Information Technology

• Pendleton High School

  High School Diploma

Skills

• Troubleshooting
• Powerpoint
• Microsoft Excel
• Agile Methodologies
• Sql
• Quality Center
• Quality Assurance
• Databases
• Testing
• Sharepoint
• Software Documentation
• Sdlc
• Vizio
• Word
• Software Quality Assurance
• Excel
• Windows
• Microsoft Word
• Team Leadership