Stephen Diffenderfer

About Stephen Diffenderfer

SUMMARYA seasoned manager with more than 20 years of experience delivering high levels of customer satisfaction, managing high performing teams, selling enhanced services, and developing individual contributors. Great sense of the overall corporate/team business objectives and manages to exceed expectations, both internal and external.Strong experience leading and managing professionals and working with all levels of management. Capable leader who builds strong teams that can overcome challenges and deliver solutions to customers and results to his organization.Experience in project management, performance, organizational teaming/change management.Extensive experience dealing with Public Sector – Defense / Civilian and Commercial customers.Clearance – Secret (in process)SpecialtiesExperience in a range of customer solutions such as computer, point of sale (POS), as well as managed services. Team building Growing contract revenue by selling additional services Employee development Crisis management and problem solving Building positive relationships Customer support Data center and POS support

Experience

1. Operations Manager - Americas Cs & s - Hitachi Vantara

   Hitachi Vantara

   Apr 2018 — Present