Stephen Cross

About Stephen Cross

A dynamic, results-oriented leader demonstrating success driving multimillion-dollar revenue growth while providing visionary sales leadership in a highly competitive market, solid track record of securing key customers, and increasing market share. Outside of CDW I dedicate my time to volunteer at the following organizations: National Pediatric Cancer Foundation, Citizens Climate Lobby, PAWS Atlanta, TechBridge, and various political organizations.Ask me about: Consulting Services, Hosted and Managed Services, Security Services, Network Consulting and Delivery Services, International Technology Services, Collaboration Workshops, End User Adoption Services, Customer Care, Animal Welfare, Photography, Non-Profit Fundraising, Grassroots Non-Profit engagement, Voter Engagement, Voter and Constituent Outreach.

Experience

1. District Sales Manager - Southeast Majors - Georgia, Alabama

   CDW

   Jan 2023 — Present

   I lead a team of highly skilled Account Managers across the states of Georgia, Alabama, and Mississippi - enabling and empowering them to navigate the complexities of technology for our customers. As a team, we work to deliver a return on customer investments by understanding the unique ways in which they utilize technology and right sizing the wide array of services available across the IT lifecycle to optimize outcomes. My team acts as a liaison between customers, vendor partners, and technology specialists to facilitate outstanding customer experiences.Responsibilities include:• Strategic Planning with Technology Linkage to Business Outcomes• Seller Skillset Development• Business Relationship and Advisory• Revenue and Profit Optimization• Strategic Territory Management• Customer, Partner, Manufacturer Relationship Development• CDW Alabama, Georgia, Mississippi Brand Development

Education

• University of South Florida

  Bachelor of Science (BS), Microbiology, General

  2009 — 2014

Skills

• Saas
• Crm
• Hybrid Cloud
• Solution Selling
• Collaboration Solutions
• Sales
• Software Asset Management
• Management
• Cloud Computing
• Marketing
• Vmware
• Salesforce.com
• Virtualization
• Direct Sales
• Training
• Channel Partners
• Sales Process
• Account Management
• Sales Operations
• Software as a Service (Saas)
• Business Development
• Customer Service
• Cisco Technologies
• Leadership