Stephen Caruana
- Role
- Contingent Workforce (Global) Program Manager and Procurement Systems Technology Liason at MetLife
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Stephen Caruana
With over a decade of specialization in global contingent labor management, I\'ve honed my…
Experience
Contingent Workforce (Global) Program Manager and Procurement Systems Technology Liason
Mar 2019 — Present
Manage MetLife’s Resource Tracking program operations and Beeline VMS specialists, responsible for global onboarding, workforce management and reporting for MetLife’s Non-Employee population, within Global Procurement Operations and Solutions. • Oversight of 2 global program operations and service managers, 3 MSP/Beeline VMS Tech Specialists and global program operations resources. • Execute and lead on the overall strategy, projects and reporting requirements within the Resource Tracking program. • Acted as the vendor manager for all suppliers supporting the resource tracking program, leading Third Party Risk Management (TPRM) reviews, collecting appropriate documentation, and other related tasks • Manage client-side quality assurance (QA) and testing procedures, scripts, and common actions for bug fixes and configuration changes to the Vendor Management System both in the testing and production environments. • Acted as the lead for the robotic process automation (RPA) aspects of the program. • Acted as the integration subject matter expert and escalation point for all integrations to and from Beeline VMS.
Skills
- Interviewing
- Temporary Staffing
- Consulting
- Customer Relationship Management (Crm)
- Vendor Management
- Recruiting
- Leadership
- Human Resources
- Hiring
- Procurement
- Screening Resumes
- Process Improvement
- Technical Recruiting
- Crm
- Onboarding
- Applicant Tracking Systems
- Temporary Placement
- Talent Acquisition
- Contract Recruitment
- Sourcing
- Internet Recruiting
- Interviews
- Strategy
- Management
- Staffing Services
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