Stephen Cacciatore

About Stephen Cacciatore

As a Commercial Accounts Manager at Keystone Powdered Metal Company, I have years of experience in developing and growing the North American customer base for a Japan-based powder metal manufacturer of engine and transmission parts. I have a proven track record of securing 24 multi-million dollar long-term contracts since 2019, expanding the company portfolio and increasing the market share in the automotive industry.My core competencies include relationship building, market and business development, problem solving, and Japanese language skills. I lead cooperative efforts of internal groups to analyze and solve customer developmental and operational issues, and serve as a conduit to bridge the Japanese parent company with the U.S. staff. I also drive product development through daily communication with both current and potential customers, identifying their needs and expectations, and providing customized solutions. My mission is to deliver great customer experience, meaningful team and relationship building, and exceptional negotiation abilities. I am passionate about the automotive industry and the opportunities it offers for innovation and collaboration.

Experience

1. Commercial Accounts Manager

   Keystone Powdered Metal Company

   Jun 2018 — Present · Troutman, NC, US

   Automotive industry parts manufacturer; Tier 1 and Tier 2 supplier to Toyota, Subaru, Nissan, Honda, Ford, and GM. Expanding company portfolio achieving 24 multi-million dollar long-term contracts since 2019.Develop and grow North American customer base for Japan-based powder metal manufacturer of engine and transmission parts to major automotive manufactures.• Relationship Building: Lead cooperative efforts of internal groups (engineering, production control, quality, manufacturing) to analyze and solve customer developmental and operational issues. Serve as conduit to bridge Japanese parent company with U.S. staff.• Market and Business Development: Drive product development through daily interaction and negotiation with customer base; head new product launches (24 new multi million-dollar long term contracts since 2019); manage RFQ process and pricing approvals, tradeshow planning/participation.• Domestic and International Negotiation: Solve disputes with customers over procedure, timing, and price; bridge U.S. and Japan corporate environments and advise various departments on best practices; and evaluate production viability through cross-departmental negotiation.• Strategic Planning: Execute strategic plans for financial and organizational restructuring efforts, including unprofitable product transfer to group facilities and price re-negotiation to ensure profitable business and ROI; and develop strategic alliances with newly acquired business partners to break into untapped market opportunities.

Education

• Defense Language Institute, United States Army

  2nd in Class, Japanese Intensive Course

• University of Wisconsin-Madison

  Bachelor of Arts, International Relations / Japanese Language and Literature

Skills

• Cross-Functional Team Leadership
• Fundraising
• Marketing Strategy
• Analysis
• Program Management
• Supply Chain Management
• Negotiation
• Photography
• Team Leadership
• Sales Management
• Market Development
• Budgets
• Sales Process
• Sales Operations
• Contract Negotiation
• Start-Ups
• Customer Service
• Business Process Improvement
• International Relations
• Event Management
• Microsoft Office
• Sales
• Nonprofits
• Business Development
• Strategy
• Relationship Building
• Non-Profits
• Team Management
• Strategic Planning
• Project Management
• Development of Employees
• Event Planning
• Strategic Partnerships
• Marketing
• Account Management
• Training
• Employee Training
• Inventory Management
• Solution Selling
• Operations Management