Stephen Budd
Senior Manager, CIO Optimisation Programmes @TSB Bank
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WORK HISTORY
Senior Manager, CIO Optimisation Programmes @TSB Bank
Leading the optimisation of the bank’s technology, driving efficiencies across multiple services (Mainframe, Patching, Batch Services) and businesses (Payments, Mortgages, Digital, Cards) along with building, establishing and maintaining strong relationships between Business, Change and the Run the Bank organisation. Working in partnership with Infrastructure, Change, Incident and Application Management (inc. 3rd parties and managed service providers, along with critical suppliers), to deliver process and technology related improvement programmes, managing budgets, facing off directly to multiple senior users, business partners and stakeholders, delivering positive customer and business outcomes, along with ensuing a smooth and secure customer journey. Leading Mainframe Service Support, working with Technology, Managed Service Providers and Business Partners to ensure that service delivery and support meet agreed requirements documented in the Service Catalogue, as well as leading Optimisation initiatives to drive critical resilience and efficiency.
EDUCATION
Harvard Online
Business Improvement, Improving Business through a Culture of Health
Pool Hayes Academy
A-Level, Economics / English Literature / Sociology / Geography
ABOUT STEPHEN BUDD
A high performing Senior Manager-with proven Agile delivery experience, I excel and…
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