Stephen Boucher
Innovative Customer Support Techniques, Salesforce Certified Administrator
- Role
- Director, Member Support at RealScout
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Stephen Boucher
As a seasoned leader in customer support, I have a proven track record of driving…
Experience
Director, Member Support
Oct 2025 — Present
Education
Hillsborough Community College
Associate of Arts (A.A.), Business Administration and Management, General
2003 — 2005
Saint Leo University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2011 — 2012
Skills
- Time Management
- Bpo
- Leadership
- Vendor Management
- Customer Experience
- Microsoft Office
- Team Leadership
- Event Planning
- Event Management
- Workforce Management
- Operations Management
- Customer Relationship Management (Crm)
- Customer Retention
- Service Delivery
- Customer Service
- Technical Support
- Call Centers
- Knowledge Management
- Business Process Improvement
- Team Building
- Management
- Performance Management
- Crm
- Troubleshooting
- Customer Satisfaction
- Training
- Sla
- Outsourcing
- Process Improvement
- Team Management
- Project Management
- Salesforce.com
- Coaching
- Contact Centers
- Customer Support
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