Stephany A Harrington
It is my passion to assist members and customers to better understnd their benefits. From plan decision to claims payment - I love to help.
- Role
- Accounts Receivable Specialist & Consumer Support Private Pay at Omnicare
- Location
- Fort Myers, FL, US
- LinkedIn followers
- 500 followers
About Stephany A Harrington
It is my passion to help people understand their insurance benefits.
Experience
Accounts Receivable Specialist & Consumer Support Private Pay
Feb 2025 — Present · FL, US
Initiate outbound calls to patients to collect on past due balances of 30 days plus. Average 65/day.• Review accounts and statements to determine if billed or if private pay, which allows me to discuss the balance and collect the payment.• Communicate with patients or facilities to gain the correct demographic information and update.• Take Inbound call to resolve issues on accounts, take payments and guide responsible parties on how to resolve the questions with their insurance company. • Within two weeks after training, I assisted the supervisor by doing side-by-sides with new associates and demonstrated the systems and workflow.• Maintain metrics and expected productivity.
Education
College of Lake County
Business Administraton-Pre Requisites
1998 — 1999
Southwest Minnesota State University
Accounting
1978 — 1980
Skills
- Long Term Care Insurance
- Clinical Collections and Radiology Billing and Collections
- Availity
- Health Insurance
- Electronic Medical Record (Emr)
- Long-Term Care
- Powerpoint
- Centricity, Unity Tasking System, Medicare Lcd, Multiple Carrier Portal Access
- Ulti-Pro
- Medicare Part D
- Centricity Practice Solution
- Leadership
- Commercial Insurance
- Critical Illness
- Health Savings Accounts
- Outlook
- Healthcare
- Umbrella Insurance
- Management
- Team Building
- Flexible Spending Accounts
- Application Extender
- Fundraising
- Time Management
- Life Insurance
- Microsoft Office
- Microsoft Word
- Fixed Annuities
- Long Term Care
- Public Speaking
- Property & Casualty Insurance
- Problem Solving
- Licensed Property and Casualty in Illinois
- Customer Service
- Marketing
- G4 Enterprise Studio - Unity
- Customer Satisfaction
- Insurance
- Onco - Emr
- Insurance Appeals - Commercial and Medicare
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