Stéphannie Galdino
Customer Success Manager Sustainability @Quentic An Amcs Company
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WORK HISTORY
Customer Success Manager Sustainability @Quentic An Amcs Company
Berlin, DE
As a Customer Success Manager, I support customers to measure and report their environmental impact. I manage the customer lifecycle, from ensuring platform adoption for mapping Scope 1, 2, and 3 emissions according to GHG Protocol to helping them comply with frameworks like GRI,CDP and CSRD. Other responsibilities include developing methodologies to track the Customer Health Score, identifying cross-selling and upselling opportunities, and acting as a partner to guide customers through their sustainability journey.
EDUCATION
Universidade Federal de Minas Gerais
Bachelor's degree, International Economic Relations
Universidade Federal de Minas Gerais
Postgraduate Degree, Business Administration and Management, General
ABOUT STÉPHANNIE GALDINO
I am a dedicated professional with an academic background and expertise in the fields of international economic relations and sustainable business management. Throughout my career, I have gained valuable experience in various aspects of corporate sustainability, especially voluntary carbon markets and net-zero strategies.
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