Stephanie Wells
MSN, RN, CENP, CPXP
- Role
- Director of Patient Experience at Methodist Health System
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Stephanie Wells
Nursing leader specializing in improving the patient experience. EDUCATION & TRAININGBaylor University Louise Herrington School of Nursing (Dallas, TX)Master of Science (MSN) in Nursing Leadership and Innovation (with Honors, Magna Cum Laude)Texas Tech University Health Sciences Center (Lubbock, TX)Bachelor of Science (BSN) in Nursing (with Honors, Cum Laude) CERTIFICATIONSExecutive Nursing Practice (2020-Current) Patient Experience Professional (2017-Current) Registered Nurse (2006 - Current)Process Improvement Academy: Bronze (2017)| Language of Caring Facilitator (2017)| Beryl Institutes Body of Knowledge Certificate in Patient Experience Leadership (2016)| Lean Management Training (2016)| Progressive Care Certified Nurse (20••••19)| Certified Nurse Aide (2003)PROFESSIONAL MEMBERSHIPS∙ American Organization of Nurse Leaders (2016-Current)∙ The Beryl Institute: Patient Experience Knowledge Community (2016–Current)∙ American Association of Critical Care Nurses (20••••18)∙ Sigma Theta Tau International: Iota Mu, Eta Gamma (2006–2018)PROFESSIONAL ACTIVITIES∙ Board of Nursing Task Force: Facilitate optimal clinical learning (2019)∙ Baylor University School of Nursing MSN Advisory Board (20••••20)COMMUNITY SERVICE∙ Leadership Plano: Class 36 (2018–2019)∙ Collin County Medical Reserve Corp (2015–Current)∙ Denton County Medical Reserve Corp (20••••11)
Experience
Director of Patient Experience
Dec 2018 — Present · Dallas, TX, US
Direct the patient experience strategy and reporting at a seven-hospital system and medical group ∙ Lead team of patient experience consultants to improve patient experience across all service lines ∙ Assess, plan, deliver, monitor, and evaluate all patient experience program activities ∙ Facilitate Patient Family Advisory Councils at each entity ∙ Lead the Patient Experience Steering Committee ∙ Facilitated Physician Service Excellence Medical Directors/Physician Coaching Program ∙ Facilitated Leadership Intensive: Building Data Literacy∙ Participant in Nurse Scholars Program∙ Emerging Leaders Program Coach (2017, 2019)
Education
Texas Tech University Health Sciences Center
Bachelor's degree, Nursing
2006
Baylor University
Master's degree, Nursing Leadership and Innovation
2016
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