Stephanie Rocío Miles

Experience

1. Corporate Services Senior Specialist

   Banco Interamericano de Desarrollo

   Aug 2014 — Present · Washington, DC, US

   Manage department’s process improvement and innovation initiatives and implement data governance standards- Headed project to modernize the Bank’s Regulations System, interfacing with senior advisors to improve workflows, create templates, and enhance user experience- Assisted in developing and rolling out the department’s training plan, including needs assessments, and identifying presenters- Managed department’s records and disclosure function, including permissions management and data privacy concerns- Facilitate use of dynamic templates and workflows across the institution, including processes to authorize document disclosure, gather co-publication client information, process bonds, and manage external counsel- Executed closure of multiple audits (internal and external) covering policies, partnership agreements and data privacy- Evaluated risk assessments and developed plans for remediation- Developed a dashboard to assist supervisors to distribute workload more equitably- Gathered and reported key performance indicators to support compliance with institutional targets- Spearheaded project to relaunch the Bank’s Business Glossary in coordination with data stewards across the IDB Group- Convened core stakeholders to evaluate business and technical requirements, implement data quality standards, and make improvements to the dashboard based on user feedback- Develop training plan and provide access to online learning subscription and databases- Manage Legal Resource Center, including leading projects, advising senior leadership, supervising and mentoring junior staff, and maintaining budget and vendor relations for online subscriptions and databases.

Education

• San Francisco State University

  B.A., Women Studies and Raza Studies

  2001 — 2004

• Simmons University

  Master of Library and Information Science, Library and Information Science

  2005 — 2008

• The George Washington University

  Master of Professional Studies, Paralegal Studies

  2011 — 2013

• Harvard University

  Administrative Fellowship Program (AFP), Resident Fellow

  2009 — 2010

Skills

• Library
• Cataloging
• Information Management
• Software Documentation
• Teaching
• Collection Development
• Editing
• Records Management
• English
• Blogging
• Research
• Spanish
• Training
• Community Outreach
• Library Instruction