Stephanie Dietz
Workday Pro + HR Technology Specialist
- Role
- HR Systems Specialist at Wawa, Inc.
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
Experience
HR Systems Specialist
Apr 2023 — Present · Media, PA, US
Support new programs, processes, and recommend improvements - Develop user procedures, guidelines and documentation for related systems. Provide training to business user on new processes/functionality as needed- Perform testing and analysis to ensure the system meets or exceeds end-user requirements and standards and deployment. Ensure design solutions are validated/tested (post-configuration), to confirm the design is working as planned, downstream impact is minimized, and additional problems are not inadvertently resulting from the change- Serve as a Subject Matter Expert on Workday Recruiting and other recruiting technology solutions; and provide guidance and recommendations on recruiting functionality and system configurations to meet business needs- Work with team members to provide day-to-day support to function areas. Perform mass data loads in Workday (EIBs), proactively identify and /or correct errors in Workday business processes, employee data or data configuration and resolve the impacts of any changes to Workday processes- Assist in troubleshooting of complex process, application and functional issues and lead these, in accordance with agreed service levels, through to resolution. Provide daily support for all issues; take ownership of issues thru resolution- Assist in the HR Systems release management process by performing testing of new releases for functional areas. Keep up to date on Workday and recruiting systems functionality. Assist in the overall management of new feature releases, including scope and schedule of each release, working between business system owner and IT department and coordinating resources. Work on identifying additional functionality that could/should be considered to help drive user adoption- Log and maintain tickets in Jira. Take ownership of issue though resolution. Communicate and educate business teams as needed on resolution.
Education
Kutztown University of Pennsylvania
Bachelor's degree
Moravian University
Master of Science (M.S.)
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