Stephanie M.

Business Product Applications Manager

Role
Business Product Application Manager at Vaya Health
Location
Greensboro, NC, US
LinkedIn followers
500 followers

About Stephanie M.

Everyone who knows me knows how passionate I feel about Information Technology, Telecom and Customer Service. I now have a team of wonderful people who are dedicated and knowledgeable in Customer Support, ServiceDesk/ManageEngine, Five9, Mitel, SharePoint and CrushFTP/File transfer. Specialties: Management, Telecommunications, Information Application Support

Experience

  1. Business Product Application Manager

    Vaya Health

    Jun 2022 — Present · Asheville, NC, US

    Business Product Application Support & people manager along with Five9, Teams Phone, Code Software Reporting, CrushFTP - File Transfer, SharePoint, 10to8, ManageEngine, Icertis, D365 for ServiceDesk and other Business Applications for Vaya Health ISD

Education

  • Parkland High School

    Diploma, Business/Office Automation/Technology/Data Entry

    1984 — 1986

  • Avaya University

    ACA, Modular Messaging

    2006 — 2007

Skills

  • Cloud Computing
  • Vendor Management
  • Video Conferencing
  • Technical Support
  • Cisco Technologies
  • Sharepoint
  • Team Leadership
  • Teamwork
  • Team Management
  • Virtualization
  • Technical Leadership
  • Project Management
  • Avaya Ip Telephony
  • Networking
  • Avaya Technologies
  • Management
  • Wireless
  • IT Management
  • Disaster Recovery
  • Work Ethic
  • System Deployment
  • Servers
  • Call Center
  • Visio
  • Telephony
  • Avaya Aes
  • System Administration
  • Wan
  • Switches
  • Process Improvement
  • Negotiation
  • Telecommunications Management
  • Avaya
  • Telecommunications
  • Security
  • Multi Tasking
  • Active Directory
  • Problem Solving
  • Unified Messaging
  • Managed Services

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Stephanie M. — Business Product Application Manager at Vaya Health in Greensboro, NC, US | Unifers