Stephanie Petry
Director, Strategy & Planning at Zendesk
- Role
- Director, Strategy & Planning at Zendesk
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Stephanie Petry
Strategy and operations leader recognized for transforming complexity into clarity and driving impactful business value. With a strong bias towards action and outcomes, I excel at designing and executing effective processes that turn strategy into tangible results. Over the past 9 years at Zendesk, I’ve played key roles in driving our remarkable growth, helping scale ARR from $200M to well over $1B. My work has spanned corporate strategy and OKR development, building corporate and marketing planning processes to ensure seamless execution, managing high-performing teams, and leading high-impact, transformative programs on pricing strategy, growth, brand, M&A, AI, CX, and more. In each role, I prioritize relationship building, clear communication, creative problem solving and a get-it-done approach.Specialties: Program Management, Project Management, OKRs, Strategy Development, Process Development, Executive Facilitation, Communication.
Experience
Director, Strategy & Planning
Apr 2023 — Present · San Francisco, CA, US
Design and facilitate durable and scalable corporate long-range and annual strategic planning processes to drive growth, align top priorities, and enable effective cross-functional collaboration. • Specific wins include: • Introduced a “company-first” vs. “function-first” annual planning approach to improve cross-functional alignment and drive efficiency. • Incorporated OKRs into the process to improve data-driven decision making and accountability. • Launched the first-ever company-wide strategic roadmap to ensure prioritization of the most impactful initiatives.• Assess market landscape, competitive positioning, customer needs, and growth opportunities, then translate these insights into a comprehensive corporate strategy in partnership with the executive team.• Design and facilitate our company-wide OKR operating model to drive strategic execution and foster an outcome-focused culture. Includes developing L1 OKRs.• Collaborate with the OCEO, Internal Communications, and cross-functional teams to ensure clear and consistent communication of our corporate strategy and OKRs across the company.
Education
Sonoma State University
Communication
2003 — 2004
University of Oregon Lundquist College of Business
B.S., Marketing, Business, Communications
2004 — 2007
Universidad de Oviedo
Spanish
2006 — 2006
University of Oregon
Business, Marketing
2004 — 2007
Skills
- Social Media
- Video
- Interactive Marketing
- Strategy
- Creative Direction
- Digital Marketing
- Advertising
- Analytics
- Digital Strategy
- Social Media Marketing
- Art Direction
- Interactive Advertising
- Integrated Marketing
- New Media
- Creative Strategy
- Marketing
- Online Advertising
- Digital Media
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