Stephanie Smyth
Director Sales Operations at Palo Alto Networks
- Role
- Director Sales Operations at Palo Alto Networks
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Stephanie Smyth
Experienced Sales Operations Director with a demonstrated history of working in the SAAS industry. Skilled in GTM Operations and Sales Systems with a proven track record of building and leading strong teams. Highly professional with a B.A. focused in Anthropology and Professional Writing from The University of California, Santa Barbara.
Experience
Director Sales Operations
Jan 2021 — Present · Santa Clara, CA, US
Managing the Sales Systems Team, which focuses on projects and enhancements for Sales tools including Salesforce, Clari, Callidus CPQ, Salesforce CPQ, People.ai, Anaplan, Pigment, SAP Commissions, and LinkedIn Sales Navigator- Sales Systems team also manages system admin tickets as well as bugs and production issues- Responsible for working with key stakeholders to gather requirements for enhancements to optimize our current sales systems and feedback for new tools/systems to evaluate and implement - Close collaboration with IT to ensure proper development, UAT and implementation- Management of Bid Response team responsible for handling RFPs- Management of Sales Desk team responsible for pre and post-sales support- Lead and supported multiple key initiatives including a full rebuild of the company\'s quote-to-bill systems and also a full system transition for sales planning. Prior to December 2021- Served as Global Planning Manager for Fiscal Year Sales Planning, which involved working with key executives and stakeholders to ensure alignment on the company strategy throughout all stages of planning including Territory, Account, and Quota Planning- Working closely with our Anaplan developers to provide business requirements and ensure proper development of our planning tool
Education
UC Santa Barbara
B.A., Anthropology and Professional Writing
2005 — 2009
South San Francisco High School
High School Diploma, General Studies
2001 — 2005
Skills
- Css
- Mac Os
- Training & Development
- Business Writing
- Social Networking
- Social Media Marketing
- Salesforce
- Account Management
- Outstanding Customer Service
- Leadership
- Retail
- Sales Operations
- Customer Service
- Writing
- Indesign
- Editing
- Conversion Optimization
- Photoshop
- Publishing
- Social Media
- Photography
- Management
- Crm Databases
- Training
- Windows
- Marketing
- Sales Coaching
- Web Site Production
- Microsoft Office
- Sales
- Microsoft Excel
- Powerpoint
- Html
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