Stephanie Franklin

About Stephanie Franklin

I live into the belief that we are a hundred percent accountable to the outcomes around us, this belief brings forth an uncompromising dedication for my work and my teams. Throughout my career I have embraced any opportunity to strategically and thoughtfully accelerate organizations and those around me into the next level of performance. This is the type of environment in which I thrive, bringing the best of my 22+ years of experience as a catalyst to propel success.* Executive-level operations leader with twenty years of progressive experience driving impactful results for organizations in all areas of the business*Engaging leader that recognizes the true strength of an organization comes from a highly engaged team executing collaborative solutions, while feeling personally connected to the success of the team & organization*Consistent bottom-line contributor through sales expansion, contact negotiations, revenue recovery and cost control strategies*Adept at building strong and effective working relationships with key internal and external stakeholders across different levels of the organization, time zones and cultures leveraging a high level of professional credibility and strong executive presence*Highly developed interpersonal, oral, and written communications, presentation, negotiation, facilitation, and leadership skills with a commitment to internal/external customer responsiveness*Enthusiastic problem-solver with an ability to contribute holistically to the business by assessing the tactical changes needed to accomplish strategic goals *Product management leader with experience creating go-to-market plans, converting clients from perpetual to SaaS based licensing models, and large scale virtual deployments of Cloud based solutions *Relentless risk mitigator with a proven record of insurance program management and operational procedure refinement *Strong legal resource with background in contracts, human resources, employment law, policy development and outside council collaboration*Diversely skilled analyst with expertise in synthesizing information from all areas of the business into actionable items that can drive the organization forward*Flexible and adaptable process-oriented work style; strong demonstrated work ethic that emphasizes customer focus, quality, and continuous improvement

Experience

1. Director of Operations

   BEINCOURT

   Mar 2024 — Present

Education

• Fisher College

  Associate’s Degree, Legal Studies

  2001 — 2003

• Bentley University

  Bachelor’s Degree, Accounting