Stephanie Copperthwaite
Operations Manager @Reflex Integrated Inc
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WORK HISTORY
Operations Manager @Reflex Integrated Inc
Toronto, ON, CA
EDUCATION
Conestoga College
Architectural Engineering Technology
Yukon learning
Certificate, Articuale 360 suite + Storyline Expert , Educational/Instructional Media Design
Harvard Business School Online
Certificate in Economics for Managers
Harvard Business School Online
Certificate in Business Analytics
Training Toronto
Adobe Premier Pro Essentials
SKILLS
ABOUT STEPHANIE COPPERTHWAITE
10+ years experience as a Learning and Development expert, People leader and Operations manager. Highlighted experience and skills: Project manager, Process development and improvement, Change management, Documentation, Process mapping, SOX compliance, software and systems needs assessment, Training (Internal employees, Onboarding employees, Client onboarding, Career development, Software and Hardware, External vendor training and compliance, Health and safety, Emotional intelligence etc. Experienced training and managing teams across a wide variety of industries: Customer service, Sales, Insurance, Travel and IT services. Well versed in training and project methodologies, such as Waterfall and Agile + Certified Scrum Master, Certified Scrum Product Owner. Project planning, software development, design and UI/UX. Trained, experienced and course certified in: SmartSheet, SharePoint, Adobe Suite, Articulate, Learning Management Systems (LMS) and Microsoft.
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