Stephanie Cook

About Stephanie Cook

I’m a well-rounded professional whose experience spanning engineering, education…

Experience

1. AVP, Program & Department Manager, Information Delivery

   Chubb

   Nov 2021 — Present

   o Direct the Information Delivery department consisting of 70 individuals across 4 teams with ultimate responsibility for-Enterprise Data Warehouse for North America (Atlas) – Conformed pre-bind, premium, claims, reinsurance data processing of over 80k transactions daily -General Ledger (GL) Premium and Loss Posting processes – responsible for posting $10B in written premium with a 99.99% processing success rate to the GL annually -Strategic Bureau and Data Call Reporting program – Premium and Claim ISO and regulatory reporting for multiple lines of business with <1% error rate o Selected as 2022 Global IT Circle of Excellence Finalist (Top 1% of the IT organization; 1 of 10 chosen from 6.5k employees) o Lead a high-performing team of 7 direct reports to facilitate change, define expectations, eliminate roadblocks and coach through challenges. Increase employee performance and retention at all levels by focusing on continuous improvement through automation and strategic enhancements, radical transparency, and developing leadership capabilities from within. o Manage an $MM department budget, including a $MM consultant contract. Coordinate with vendors on software costs. o Assist in setting the strategic direction and providing technical guidance and testing support for cloud migration initiative to migrate from on-premises Netezza servers/Informatica Powercenter to Azure/Synapse/Informatica Intelligent Cloud Services (IICS) for over 30 data flow components and thousands of ETL workflows for Atlas. o Serve as a go-to data subject matter expert across IT and Business stakeholders to facilitate successful data flow and integration initiatives. o Hands-on data analyst and tactical problem solver when needed to meet project commitments.

Education

• The Secret to Life Coaching

  Life Coach Certification

  2013 — 2014

• Institute for Integrative Nutrition

  Health and Wellness, General

  2012 — 2013

• Villanova University

  MS, Water Resources and Environmental Engineering

  2006 — 2009

• Rensselaer Polytechnic Institute

  BS, Environmental Engineering

  2000 — 2004

Skills

• Engineering
• Leadership
• Data Analysis
• Microsoft Excel
• Professional Mentoring
• Vendor Management
• Strategy
• Sustainability
• Research
• Mentoring
• Technical Writing
• Training
• Access
• Quality Assurance
• Testing
• Editing
• Coaching
• Software Documentation
• Program Management
• Writing
• Project Planning
• Stress Management
• Organizing
• Planning
• Process Improvement
• Excel
• Problem Solving
• Project Management
• Wellness Coaching