Stephanie Clark-Lee
Sr. Manager; Service Operations at Meritain Health, an Aetna Company
- Role
- Sr Manager, Service Operations at Meritain Health
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Stephanie Clark-Lee
Specialties: Six Sigma (White & Yellow Belts Certified) Working People – Equal…
Experience
Sr Manager, Service Operations
Oct 2010 — Present · Evansville, IN, US
Skills
- Workforce Management
- Six Sigma
- Customer Experience
- Quality Auditing
- Quality Management
- Peoplesoft
- Change Management
- Cross-Functional Team Leadership
- Vendor Management
- Call Center
- Credit Cards
- Job Coaching
- Human Resources
- Process Improvement
- Microsoft Office
- Sales
- Fundamentals
- System Administration
- Team Leadership
- Call Centers
- Customer Service
- Recruiting
- Staff Development
- Management
- Team Building
- Training
- Customer Satisfaction
- Quality Assurance
- Time Management
- Training & Development
- Budgets
- People Development
- Finance
- Business Process Improvement
- Customer Service Management
- Employee Training
- Leadership
- Coaching
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