Stephanie Brewer

About Stephanie Brewer

Dynamic manager with extensive experience in Customer Experience and Advocacy, Sales, Marketing, Events and Account Management. Strong skills in customer success, sales planning, field marketing and sales, administration and customer service. Extensive experience in team development, project management, market planning and sales program development and implementation. Strengths include outstanding communication and problem-solving skills, building influential relationships and adapting to change. Focused on relationships, achievement driven, and motivated by challenge. Extremely accountable and very reliable with a high level work ethic. Resourceful and very capable of multi-tasking in a fast-paced environment by drawing from education, work experience and common sense to meet goals and deadlines. Top 100 Customer Marketing & Advocacy award recipient 2025.RELEVANT SKILLS* Communications Expert with Outstanding Leadership and Organizational Skills* Creative Thinker and Problem Solver, Detail-Oriented, Enthusiastic and Excellent Self-Starter* Results and People Oriented with Ability to Manage Multiple Complex Projects Simultaneously* Strong Interpersonal, Written and Verbal Skills-Articulate, Diplomatic & Rapport Builder* Excellent Organizational and Time Management-Eagerly Engages in New Challenges* Experience working in and successfully navigating complex, matrixed organizationsSpecialties: Customer AdvocacyEvents & ConferencesMarketing & SalesBranding & IdentityCustomer Success

Experience

1. Senior Customer Advocacy Manager

   Automation Anywhere

   Sep 2025 — Present

   Customer Advocacy & StrategyDesign and execute scalable advocacy programs aligned with business and marketing objectivesManage customer references, case studies, testimonials, reviews, and advisory boards, optimizing through data and feedbackIdentify and nurture advocates based on success, engagement, and relationships, fostering authentic, lasting connectionsOversee creation of customer content (case studies, quotes, videos, event assets) in collaboration with MarketingDesign and lead reference programs, review initiatives, and event speaker recruitment using advocacy platforms to track and measure impactPartner with Marketing, Sales, Product, and PR to embed advocacy across campaigns, launches, and media, while sharing customer insights cross-functionallyDefine and report on KPIs demonstrating sales impact, brand reach, and customer engagement

Education

• The University of Texas at Austin

  Bachelor of Arts (B.A.), English Language and Literature, General

  2000 — 2003

• University of Oxford

  English Literature (British and Commonwealth)

  2002 — 2002

Skills

• Marketing
• Inventory Management
• Program Management
• Training Facilitation
• Leadership
• Time Management
• Appointment Scheduling
• Webinars
• Marketing Communications
• Business Development
• Organization & Prioritization Skills
• Client Development
• Corporate Communications
• Public Speaking
• Client Services
• Crm
• Microsoft Office
• Sales
• Management
• Team Building
• Public Relations
• Event Planning
• Client Education
• Customer Experience
• Marketing Strategy
• Project Management
• Promotions
• Teamwork
• Event Management
• Client Presentation
• Training
• Product Marketing
• Salesforce.com
• Social Media Marketing
• Social Media
• Continuing Education
• Strategy
• Strategic Planning
• Customer Advocacy
• Customer Service