Stephanie Billig

About Stephanie Billig

Director of Operations and Communications for the Department of Medicine and Medicine Service Line at Northwell Health. I lead operations, communications, and strategy across one of the organization’s largest departments, including oversight of the residency and fellowship administrative teams—the largest GME programs at Northwell. With experience across healthcare and other industries, I bring cross-sector perspective to driving engagement, efficiency, and organizational alignment.My role spans operations, communications, academic advancement, and education—supporting leadership in executing strategic priorities that foster collaboration, innovation, and alignment across the department. I oversee departmental strategy, communications, marketing, and digital content, while managing the administrative infrastructure for the residency and fellowship programs.I develop and implement internal communication and engagement strategies, manage academic promotions and appointments for more than faculty across 13 specialties, and lead the production of the Department of Medicine Annual Chair Report. I also spearheaded the digital transformation of departmental and leadership-level meetings, establishing sustainable hybrid and digital-first engagement models that continue to enhance collaboration.I am passionate about creating clarity, connection, and a culture of excellence that empowers teams and leaders to succeed. Leveraging prior experience in operations, communications, and marketing across multiple industries, I bring a unique perspective that enhances strategy, engagement, and organizational impact.

Experience

1. Director of Operations and Communications

   Northwell Health

   Apr 2023 — Present

   As Director of Operations and Communications for the Department of Medicine and Medicine Service Line, I lead initiatives that strengthen operations, optimize communications, and foster collaboration across one of Northwell Health’s largest departments. My role spans operations, communications, academic advancement, and education—supporting leadership in driving engagement, innovation, and alignment with organizational goals.Key Responsibilities & Achievements:• Lead strategic and operational initiatives that align with executive priorities and organizational goals.• Manage a team of 15 administrators and managers across academic, clinical, and operational functions.• Direct the administrative team supporting the Department of Medicine’s residency and fellowship programs—the largest GME programs at Northwell Health—ensuring operational excellence, compliance, and program success.• Develop and execute internal communication and engagement strategies that promote transparency, collaboration, and a unified culture.• Oversee all departmental communications, marketing, and digital initiatives, including newsletters, leadership messaging, presentations, and website content.• Partner with senior leadership to create impactful presentations and reports that communicate priorities, achievements, and vision.• Manage academic promotions and appointments for faculty across 13 specialties at the Zucker School of Medicine.• Lead the content, production, and publication of the Department of Medicine Annual Chair Report.• Spearheaded the digital transformation of departmental and leadership meetings, establishing hybrid and digital-first engagement models.• Leverage operations, communications, and marketing experience across multiple industries to bring innovation, structure, and strategic perspective.

Education

• LIM College

  Bachelor of Business Administration (B.B.A.), Marketing

  2005 — 2009

Skills

• Product Marketing
• Publicity
• Merchandising
• Brand Awareness
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Events Coordination
• Retail
• Lotus Notes
• Webex
• Product Development
• Corporate Events
• Visual Merchandising
• Product Management
• Live Events
• Social Media
• Trade Shows
• Fashion
• Special Event
• Press Releases
• Marketing
• Microsoft Office
• Events
• Cision
• Event Management
• Microsoft Word
• Fashion Gps
• Special Events Coordination
• Styling
• Event Planning
• Event Producing
• Brand Developement
• Brand Development
• Public Relations