Stephanie Benintendi
Director of Operations @Children's Hospital Colorado
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WORK HISTORY
Director of Operations @Children's Hospital Colorado
Direct operational responsibility for 4 sites: 25 ambulatory specialty care clinics, ED/UC, inpatient, peri-op, therapy, free-standing UC, virtual UC, outpatient lab, diagnostic imaging, sleep program & patient/family experience. Matrixed responsibility for various support services, such as food services, security, welcome desk, materials management, environmental services, IT, biomed, & volunteers. Extremely engaged in North Campus expansion project. Key contributor to all operational aspects related to opening. Ambulatory Operations (North Metro & Outreach Clinics)•Operations sponsor for MA charge differential pay program to increase retention •Network of Care director project coord in expanding access to patients w/behavioral health needs by adding first & only NOC partial hospitalization program over 2 group rooms•Operational project leader for highly strategic growth initiative to consolidate outreach clinics to a central location in Grand Junction Access Initiatives•Operational director sponsor for Epic On My Way self-service tool for patients to see average estimated wait times & place name on listo Included DHEI perspective, worked closely with Hispanic and Black/African American Family Advisory Councils & Chief Diversity Officer to seek input before roll-out to ensure access to care is not adversely impactedEmergency/Urgent Care Operations & Strategy• Respiratory Pediatric Surge 2022: Coordinated North Campus relocated urgent care to convert all equipment & furnishings of 10 admin offices into exam rooms in 72 hours to accommodate addtl patient volumes. Included soiled utility room, clean supply room, medication room/Omnicell move, nourishment room and workstations. Re-allocated space & coordinated efforts to create family respite room with private shower amenities for dual family patient rooms or long-term boarding families in the emergency departmentLeadership Development Subject matter expert for Systems Thinking-Team Leader Development
EDUCATION
Regis University
MBA, MBA-Healthcare
Metropolitan State University of Denver
Bachelor's, Business Management
SKILLS
ABOUT STEPHANIE BENINTENDI
Highly effective results-oriented healthcare leader with over 25 years’ experience in building high performing teams, managing high profile strategic projects, and building influential relationships. Extensive experience collaborating in a complex matrixed triad leadership model (clinical, medical and operations) that has created synergy and optimal efficiency in delivering exemplary operational improvement plans. Proactive leader who builds a culture of accountability, commitment, and shared success. Unique experience in being a key contributor for Children\'s Hospital Colorado to the move to the Anschutz campus in 2007 by supporting patient movement; partnership with Parker Adventist and Memorial Hospital for hospital within a hospital model; CHCO South Campus opening and North Campus expansion and renovation projects. Servant leader who supports various personal and professional organizations in leadership roles
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