Stephanie Tornetta

About Stephanie Tornetta

I’m a strategic problem solver with a background in workforce operations, account…

Experience

1. Relationship Manager Iii, Non-clinical Operations

   Aya Healthcare

   Dec 2022 — Present

   Increased Aya capture across several programs by creating and implementing recruitment and program strategies. Provides market rate analysis and research to attract and retain top talent within nonclinical. Develop, present, and engage with clients during presentations introducing nonclinical programs, and expansion into new departments developing new relationships/maintaining relationships with key stakeholders. Research and provide market research data to stakeholders to assist in contingent labor hiring plans and strategies. Cultivate and maintain valuable relationships with current clients, vendor partners and internal Aya team members.Exceed the highest levels of service delivery and satisfaction for client programs, through proactive engagement with key client stakeholders to understand their business needs.Engage with Vendor Partners to clearly communicate all job requirements and expectations, per client programs.Daily management of the candidate shortlisting process for all open requisitions – ensure proper candidate alignment against the job descriptions.Coordinate and schedule candidate interviews, manage candidate starts (first day instructions), process candidate offers and support candidate offboarding with vendor partners.Manage all daily/weekly administrative tasks and duties in a timely manner.Understand the program escalation process to ensure streamlined communication amongst all parties.Work within a complex environment where cross collaboration is critically important.Strive for continuous process and program improvement by working collaboratively with partners, clients and Aya internal parties.Maintain and understand general knowledge of Aya tools and software required to perform the Program Manager role.Maintain up to date knowledge of the company and industry trends, as it relates to the non-clinical line of business.

Education

• University of Mount Olive

  Bachelor of Applied Science - BASc, Business Administration and Management, General

• University of Mount Olive

  Bachelor's degree, Business Management & Organizational Development

  2007 — 2009

• Montgomery County Community College

  Associate's degree, Liberal Arts and Sciences/Liberal Studies