Stephanie Sun

Customer Success Global Ops Lead Go-to-market @NetSuite

Toronto, ON, CA

o Responsible for overseeing the end-to-end process of launching products and expansion across global markets, ensuring alignment between global teams and operational compliance.o Streamline the GTM and operations process by implementing standardized processes for GTM teams reducing time-to-market and improving cross-functional collaboration, leading to more efficient product rollouts.o Providing visibility of GTM initiatives across sales, pricing, operations, and delivery teams globally.o Owner of Change Control Boards (CCBs) for Pricing Tools and the Customer Success Engagement Form, and led development, release management, and UAT for recurring enhancements to the contract and pricing tool, enabling accurate deal scoping, operational compliance, and scalable sales execution across global sales teams.

The University of Calgary

Bachelor of Commerce (B.Com.), Operations Management