Stephanie Molano

Senior Customer Success Manager | Driving SaaS Growth & Customer Strategy across NA & LATAM | Ex-Datadog, MongoDB

Role: Multicultural Erg Co-lead at Contentsquare
Location: Miami, FL, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Stephanie Molano

Client-focused strategist with experience across SaaS Sales, Customer Success, and go-to-market execution in North America and LATAM. Known for building trusted relationships, navigating complex organizations, and translating data into actionable strategies that drive adoption, retention, and long-term growth. Currently a Customer Success Manager at Contentsquare, where I partner with organizations to elevate their digital experience strategy and unlock business impact through data. Prior to Contentsquare, I worked at MongoDB and Datadog, supporting startups through mid-market companies in scaling infrastructure, optimizing performance, and driving customer-centric growth initiatives. Passionate about leveraging technology, strategy, and human connection to solve meaningful problems and create lasting value.

Experience

Multicultural Erg Co-lead
Contentsquare
Feb 2025 — Present · New York, NY, US
Co-lead a global ERG focused on fostering inclusion, cultural awareness, and connection across a distributed workforce• Partner directly with executive sponsor (CFO) and Chief People Officer to shape strategy and align initiatives with broader business and people priorities• Drive programming and initiatives that increase engagement, elevate diverse perspectives, and strengthen cross-functional collaboration

Education

International Baccalaureate (IB)
High School Diploma
Boston University
Bachelor's degree

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Stephanie Molano

Experience

Multicultural Erg Co-lead

Education

International Baccalaureate (IB)

Boston University

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