Stephanie Singer
Director | Global Operations| Six Sigma Lean Blackbelt Professional
- Role
- Director at PEM-AIR
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Stephanie Singer
Experienced global operations and BPO executive with 25 years leading high‑volume…
Experience
Director
Nov 2020 — Present · Tampa Bay, FL, US
Director of classified projects across multiple sectors, global communications & driver of process changes.About Pem-Air, LLC & Pem-Air Turbine Engine Services, LLC.(Pem-Air), we are certified FAA and EASA global repair providers of gas turbine engines, accessories and related platform components.Pem-Air has an integrated team of highly experienced commercial and military personnel and has leveraged this collective experience and capabilities to minimize customer risk and cost.
Education
Gulf High School
High School Diploma
1987 — 1991
Skills
- Merchandising
- Call Center
- Quality Auditing
- Time Management
- Quality Assurance
- Leadership
- Vendor Management
- Customer Experience
- Account Management
- Change Management
- Strategic Planning
- Employee Relations
- Analysis
- Human Resources
- Team Leadership
- Sales Management
- Employee Engagement
- Operations Management
- Recruiting
- Customer Relationship Management (Crm)
- Customer Retention
- Customer Service
- Call Centers
- Business Process Improvement
- Forecasting
- Management
- Team Building
- Performance Management
- Crm
- Employee Training
- Outsourcing Management
- Sales
- Customer Satisfaction
- Training
- Strategy
- E-Commerce
- Retail
- Outsourcing
- Process Improvement
- Cross-Functional Team Leadership
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