Stephanie Shah
Director, Enterprise Business Services @Patelco Credit Union
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WORK HISTORY
Director, Enterprise Business Services @Patelco Credit Union
Dublin, CA, US
EDUCATION
Domincan Commercial High School
High School Diploma, Business Administration and Management, General
Long Island University
Accounting
ABOUT STEPHANIE SHAH
Executive Leader in Transformation, Strategy & Operations | Modernizing Financial Services Through People, Process, Data & TechnologyI am a transformation leader with more than 25 years leading enterprise modernization, operational excellence, and strategic change across financial services and technology. My focus—and passion—is enabling organizations to operate with clarity, agility, and measurable value.Throughout my career, I’ve partnered with CEOs, Boards, and executive teams to modernize operations, redesign organizational structures, strengthen risk and controls, and implement technology solutions that unlock growth and improve member/customer experience.At Patelco Credit Union, I lead Business Transformation, Systems Optimization, and Enterprise Business Solutions, responsible for driving enterprise modernization. My work includes building transformation governance, modernizing platforms, redesigning high‑risk operational workflows, and aligning people, processes, data, and technology to strategic goals.I bring a unique combination of strategic vision, operational depth, technology experience, and cross‑functional influence, allowing me to move organizations from fragmented and reactive to integrated, data‑driven, and forward‑looking.Specialties:Enterprise Transformation | Operating Model Redesign | Digital Modernization | Organizational Change | Enterprise Platform Strategy | Risk Reduction | Controls Maturity | Process Optimization | Lean & Continuous Improvement | Data & BI Strategy | Executive Communication | Portfolio Governance | Leadership Development | Transformation Office CreationMy leadership style is collaborative, transparent, and practical—I meet organizations where they are and help guide them to where they want to be.
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