Stephanie Sawyer
Senior Manager, HR Operational Strategy @BAYADA Home Health Care
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WORK HISTORY
Senior Manager, HR Operational Strategy @BAYADA Home Health Care
As Senior Manager of HR Operational Strategy, I lead cross-functional initiatives that enhance service delivery, streamline processes, and align HR operations with BAYADA’s mission of delivering compassionate care across a employee organization.I partner with HRIS, Total Rewards, Talent Acquisition, Employee Relations, and Legal teams to optimize enterprise HR systems, enhance compliance, and implement scalable solutions that support organizational growth and improve the employee experience.Key Responsibilities:Drive the strategic planning and execution of HR process improvements across the employee lifecycle, including onboarding, offboarding, leave management, and background checks.Develop governance frameworks and standard operating procedures (SOPs) to improve accountability and consistency across HR functions.Consulted on the re-engineering of the HR support models, including tiered service delivery, self-help knowledge management, and SLA implementation with Centers of Excellence (COEs).Collaborate with DEI, HRIS, and Legal teams on Affirmative Action Plan development and EEO compliance.Document cross functional initiatives spanning system integrations, benefit program readiness, and lifecycle operations (onboarding, offboarding, leave, and background checks).Key Achievements:Implemented a governance framework covering 40+ core HR processes, driving clarity and ownershipReduced incorrectly coded terminated employee records in Workday by 35%, mitigating compliance risks, preventing downstream payroll errors, and improving data integrity across thousands of records.Streamlined background check processes, cutting hiring delays by 25%.
EDUCATION
North Carolina Central University
Bachelor's degree, Business Administration, Management and Operations
ABOUT STEPHANIE SAWYER
HR and People Operations leader with 10+ years of experience supporting large, distributed workforces across healthcare and technology organizations. I specialize in HR operations, employee relations, compliance, and shared services, with deep experience partnering with leaders to navigate complex people challenges.Currently, I lead enterprise HR operational strategy for a organization, overseeing HR process governance, Workday optimization, service delivery, and compliance. My work focuses on building structure where complexity exists, strengthening consistency across teams, and reducing organizational risk while improving employee experience.Earlier in my career, I supported global HR operations at Cisco, serving as a liaison between HR shared services and Centers of Excellence across Compensation, Benefits, Payroll, Equity, and Terminations. That foundation shaped my ability to balance strategic partnership with operational rigor.I’m most energized by roles where I can partner closely with leaders, improve how HR operates at scale, and turn people challenges into sustainable solutions.
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