Stephanie James

WORK HISTORY

EDUCATION

SKILLS

ABOUT STEPHANIE JAMES

As a seasoned Human Resources Executive, I have led HR processes in both start-up and corporate industries, with a proven track record of success. I am a strategic thinker with strengths in critical thinking, problem solving, relationship development, and leading ambiguous environments through processes and change. I am especially adept at building partnerships with key leaders, organizational planning, executive coaching, and performance management. Throughout my career, I have initiated and implemented change management efforts for staffing new departments, on-board process development, and training. I have also merged benefit plans into two corporate plans resulting in significant annual savings while enhancing employee benefits. I have revised outdated employee handbooks and developed several HR policies and procedures. My experience includes HR best practices, workforce planning and development, HR policy, process, and systems design.Currently, I am the Vice President, Human Resources at Metropolitan Warehouse & Delivery, responsible for all HR activities domestically. I am an experienced member of the Senior Operations Committee, providing HR strategic direction. In my current role, I have directed the strategic review of benefits offering resulting in companywide change in administrators and business processes. I am a demonstrated change agent, leading organizational structure, and cultural development across 40+ domestic locations. I have devised staffing practices that allowed Metropolitan to achieve an average of 7% YoY revenue growth with an increased turnover rate due to the global pandemic.Previously, as a Director of Human Resources, I orchestrated daily HR functions supporting 600+ domestic employees, serving as an HR BP within the leadership team. I streamlined talent management, leadership development, and compensation processes across all markets. I successfully partnered with outside counsel to manage existing and unmanaged claims, evaluated current processes, and managed the creation and deployment of full HRIS SOPs and best practices.I have guided the startup and management of all HR operations, systems, and programs for the existing location within the company. I conducted benefits implementation and administration for all benefit-eligible employees and developed and implemented recruiting strategies to meet anticipated staffing needs. I also worked with senior-level management to create fair and consistent HR policies and procedures while maintaining legal compliance for international employees.