Stephanie Palmer
Senior Deal Desk Manager, Global @Level Access
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WORK HISTORY
Senior Deal Desk Manager, Global @Level Access
responsible for managing the deal desk function, ensuring efficient and effective deal processing, and providing strategic support to the sales team- Design and execute innovative deal structures, offering multiple pricing and packaging options to maximize revenue potential- Partner with sales teams to provide guidance on deal structuring, negotiation strategies, and pricing trade-offs- Continuously refine deal desk processes, approval workflows, and governance frameworks to enhance efficiency and scalability-Work closely with Finance, Legal, and Product teams to ensure deals align with company policies, revenue recognition requirements, and long-term strategic goals- Analyze historical wins and losses, deal trends, and product adoption to inform deal strategies and improve overall effectiveness- Develop and maintain deal desk reports, dashboards, and performance metrics- Provide training and support to sales team members on deal desk processes and tools- Assist in the development and implementation of pricing strategies- Monitor and evaluate the effectiveness of deal desk processes and recommend improvements. Ensure data accuracy and integrity in the CRM system.
EDUCATION
University of North Texas
Bachelor's Degree
Southern Methodist University
Certificate
ABOUT STEPHANIE PALMER
Experienced Finance Manager and Sr. Deal Desk Strategy & Sales Operations Manager with a demonstrated history of working in the tech, transportation, logistics, and retail industry. Skilled in Salesforce, CPQ, Clari, MDM, Operations Management, Microsoft Office Suite, Sales, Retail, and Pricing Strategy. Strong finance professional with a Certificate focused in Business Analytics from Southern Methodist University and Bachelor of Science in Integrative Studies from University or North Texas.
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