Stephanie Miller

About Stephanie Miller

Creating human connections that allow me to understand peoples motivations and purpose is ultimately why I do what I do. Our teams across North America come together everyday to shape the future of mountain adventure. It is my privilege to help further this vision through continued investments in our teams and creating a culture that is rooted in authenticity, collaboration and purpose. From Recruitment, Engagement, Development and beyond I take great pride in the work our teams do to make Alterra Mtn. Co. the leading employer in our industry.

Experience

1. VP of Employee Experience Interim Chief People Officer

   Alterra Mountain Company

   Aug 2024 — Present · Denver, CO, US

   Leads the human resources function for an international recreation, hospitality, real estate development, food & beverage, and retail destination company.Responsible for defining, implementing and continuously improving our people culture. A culture that attracts, motivates, rewards and retains talented top performers.o Bringing our culture to life through the design, implementation and management ofprograms and tools (culture immersion, talent selection system, employee engagement,succession planning and development program, people scorecard metrics, comp andbenefit programs, etc.).Driving record employee engagement and enablement scores that are in the 90th percentile.o Leads global employee engagement survey process with over participants.o Leads employee listening program that help drive industry-leading engagement scores.Driving record seasonal hiring for the last three ski seasons.o Lead the strategy, design and implementation of Alterra’s employment brand and recruiting infrastructure (electronic ATS/onboarding, careers page, programmatic recruitment advertising infrastructure, talent community, etc.) that delivered record applications for the last three ski seasons and hired employees last ski season.Implemented new streamlined performance management and talent systems.o Designed and implemented global performance review process, leadership training, 9-box and succession planning programs that develop high potential employees and teams, increase engagement and help drive record financial results.Restructured job architecture from 17 different programs to one global program.o Designed and implemented career path and career development programs which resulted in improved engagement and reduced turnover.Implemented global Workday HRIS system – harmonized to one system from over eightdifferent technologies.Built HR department from 4 people to over 30.

Skills

• Job Descriptions
• Organizational Development
• Analysis
• Job Analysis
• System Administration
• Vendor Management
• Customer Service
• Training
• Staffing Services
• Human Resources
• Workers Compensation
• Investment Properties
• Interviews
• Health Insurance
• New Hire Orientations
• Call Centers
• Ceridian
• Employee Relations
• Strategic Planning
• Coaching
• Incentive Programs
• Performance Management
• Insurance
• Team Building
• Hris
• HR Policies
• Personnel Management
• Contract Negotiation
• Selling
• Negotiation
• Onboarding
• Time Management
• Real Estate Transactions
• Benefits Administration
• Applicant Tracking Systems
• Cobra
• Employee Engagement
• Leadership
• Open Enrollment
• Real Estate