Stephanie Wick

Role
Ois Support Specialist at Elekta
Location
Westfield, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Ois Support Specialist

    Elekta

    May 2013 — Present · Westfield, IN, US

    Application support for Oncology Management Software specific to Medical Oncology, MIPS/MACRA (previously Meaningful Use), ESI (External Systems Interfaces) using HL7.I have been dedicated to supporting medical staff in understanding and effectively using software programs for many years. My passion for this role shines through in my commitment to teaching and serving as their customer support connection. In this position, I have enjoyed guiding medical professionals through the complexities of software, ensuring they can harness its full potential to improve patient care.My role extends beyond just support; I have collaborated cross-departmentally to develop comprehensive training materials, workflow charts, and software configurations. This collaborative effort has allowed me to create tailored solutions that address the specific needs of various departments, enhancing overall efficiency and productivity.

Skills

  • Emr
  • Oncology
  • Strategic Planning
  • Software Documentation
  • Hospitals
  • Customer Service
  • Healthcare
  • Business Process Improvement
  • Sql
  • Team Building
  • Training
  • Hands-on Training
  • Process Improvement
  • Salesforce.com
  • Data Analysis

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Stephanie Wick — Ois Support Specialist at Elekta in Westfield, IN, US | Unifers