Stephanie MacEda

About Stephanie MacEda

At Twilio, my role as a Human Resources Business Partner Manager is to harmonize business objectives with robust people strategies, serving as a pivotal link between the company\'s leadership and its vibrant workforce. My expertise in employee relations and team leadership has been instrumental in supporting diverse business units, from R&D to Sales Operations, across various regions including NAMER, APJ, LATAM, and EMEA.The organization benefits from my proactive approach in aligning HR initiatives with business needs, leveraging labor market insights and organizational analysis to enhance performance and retention. My commitment to fostering an inclusive work environment and spearheading change initiatives reflects my dedication to cultivating a dynamic, engaged, and high-performing culture within the tech industry.

Experience

1. Senior Hrbp Manager

   Twilio

   Apr 2025 — Present · Dallas, TX, US

   Designing a high-impact talent strategy for Twilio Finance organization to optimize capital efficiency and unlock the financial insights necessary for rapid product innovation and a seamless customer experience. Responsibilities include: •Lead the development, alignment, and delivery of cross functional talent initiatives while stewarding a global HRBP team•Provide strategic input and guidance to Twilio\'s enterprise-wide Open Work, Talent Development, and Employee Listening programs•Executive coach and thought-partner to SVP\'s of FP & A, Corporate Development, and Treasury and other several VP\'s of finance•Guide impactful org design, workforce planning, location strategy, talent development and organizational planning in alignment with Twilio\'s culture and long-term strategy•Use analytics to educate leaders on the people measures in their business, helping to drive for improvements and continuous feedback•Work closely with the talent acquisition, employee relations, and employee development teams to identify talent and succession gaps and build talent bench that will allow the business and functional areas to scalePartner with Chief executives, SVPs, VPs, and senior leaders to align business objectives with people strategies, programs, processes, and tactics across function and geographies (NAMER, APJ, LATAM, EMEA).Previously supported: R&D (Product & Engineering), GTM (Customer Success, Services, Sales Operations).

Education

• Florida International University

  Master of Science - MS, Human Resources Management and Services

  2018

• Florida International University

  Bachelor of Arts - BA, Organizational Communication, General

  2014